Director, Customer Experience · City Of Toronto – Toronto Transit Commission
Heather Brown
$175,240-$2,4012025 salary
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MAX2017–2025
- Years on the list
- 9
- Peak salary
- $177,641
- Total disclosed earnings
- $1,214,415
- Percentile at employer (2025)
- 98th
Salary intelligence
Career movement
+$74,740
+74.4% from 2017 to 2025.
Peak year
$177,641
Highest disclosed salary across 9 records.
Latest context
Director, Customer Experience
City Of Toronto – Toronto Transit Commission, 2025.
Why this page is reliable
This page is generated from Ontario Public Sector Salary Disclosure rows that were resolved into a persistent person entity across years, employers, and titles.
Read the methodology- Source
- Ontario Public Sector Salary Disclosure
- Records matched
- 9
- Resolution status
- Entity-resolved
- Latest source year
- 2025
Standing, 2025
At City Of Toronto – Toronto Transit Commission98th percentile
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Salary history
| Year | Employer | Title | Salary | Benefits | Change |
|---|---|---|---|---|---|
| 2025 | City Of Toronto – Toronto Transit Commission | Director, Customer Experience | $175,240 | — | -$2,401 |
| 2024 | City Of Toronto – Toronto Transit Commission | Director, Customer Experience | $177,641 | — | +$35,079 |
| 2023 | City Of Toronto – Toronto Transit Commission | Director, Customer Experience | $142,562 | — | +$3,410 |
| 2022 | City Of Toronto – Toronto Transit Commission | Director, Customer Experience | $139,152 | — | +$8,141 |
| 2021 | City Of Toronto – Toronto Transit Commission | Manager – Customer Communications | $131,012 | — | +$9,977 |
| 2020 | City Of Toronto – Toronto Transit Commission | Manager – Customer Communications | $121,034 | — | +$2,132 |
| 2019 | City Of Toronto – Toronto Transit Commission | Manager – Customer Communications | $118,903 | — | +$10,531 |
| 2018 | City Of Toronto – Toronto Transit Commission | Manager – Customer Communications | $108,371 | — | +$7,871 |
| 2017 | City Of Toronto – Toronto Transit Commission | Senior Communications Advisor | $100,500 | — | +$0 |
Source: Ontario Public Sector Salary Disclosure. Report a data error.